Refund policy
Return Policy
Customers may request a return within 24 hours of receiving their order.
To be eligible for a return:
- The item must be unused, unworn, and in its original condition.
- All original tags, packaging, and accessories must be included.
- Proof of purchase (order number or receipt) is required.
Returns requested after 24 hours of delivery will not be accepted.
Non-Returnable Items
The following items cannot be returned or refunded:
- Used or damaged items caused by the customer.
- Customized or personalized products.
- Digital products or downloadable items.
- Clearance or final sale items (unless defective
Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect item, please contact us within 24 hours of delivery with photos of the product and packaging. We will arrange a replacement or refund after verification.